Terrible company. I never write reviews but I have to warn others - SEO Analyst TELUS Employee Review

1.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

It’s extra money so that’s a plus

Cons

This is a forewarning for anyone interested in working here. You will not be trained. There will be no real in depth training or explanations for anything you only have the guidelines which aren’t helpful for the amount of different types of tasks they throw at you. Then they’ll force you to take assessments with no room for error and no extra training or guidelines to help you pass them they will fire you whether you pass or fail these exams. From the forums to my own experience this has left a horrible taste in my mouth when it comes to this company and I’m here to warn you it’s not worth the stress and headache. They don’t respond to emails and will leave you hanging with no pay for weeks after the assessments to eventually terminate you. Remember they are about numbers, not their employees.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and create your own schedule. Paid training. There is an option for therapy through the company.

Cons

They are hiring, but there aren't enough tasks to make the minimum of 10 hours a week. There are no raises and no promotions. They take a long time to respond to emails, if they respond at all. The only benefit is a 401 (k). $14 is the pay rate, and one can only work 20 hours a week, if there are enough tasks. The past couple of exams for training set one up to fail them. I have been doing this job long enough to know this. They constantly threaten your job, which really affects morale and confidence. There used to be bonuses, but they haven't done them in a long time. There were times we were given permission to work up to 35 hours for the week, but again, it has been a long time. Last one, they didn't have enough tasks to allow for workers to get to 25+. They also offered stock options, but they ended that as well. They made a major mistake on my end and threatened me unless I complied. Eventually got an email that they were wrong, but they didn't apologize. I saw they were hiring freelancers with a maximum of 25 hours a week. I wrote to management and was told the rest of us were only staying at 20. I am currently seeking other employment. There are other companies that do the same work with higher pay and actual benefits. This was once a good job, but once Telus took over, it has been downhill. I would not recommend this company anymore. I'm starting to wonder if this isn't a sinking ship.

1
See reviews by: Helpful|Rating|Date|All