It is a nice company but pay is low - Desktop Support Technician TSP Employee Review

Thanks for taking the time to provide us and the rest of the Glassdoor community your insights into your time with us so far. We conduct extensive market research constantly to ensure the compensation offered is as good as it possibly can be — if it wasn't, we'd constantly be losing out on the best employees, but we're not — there's a reason that we're considered by some of our clients as being the best kept secret in the IT space. With that said, there are some instances in which pay is dictated by client bill rates, and in those circumstances, we make every honest effort to ensure rates are reviewed every renewal cycle. We try our absolute best to be as competitive as possible with our pay and compensation, but again, we try our hardest to advocate for the best possible solution for both employee and client. On the hand, there are a number of other aspects that our employees love — the aforementioned benefits, our 401K program, our Seeds to Leads program, our free training and certifications via Rockstar U, and especially the flexibility. Furthermore, to counter any pay discrepancies, several years ago we put into place a system to notify our management team of an employee who has not had a pay increase in the previous year. As a direct result, the number of employee change forms being submitted and approved last year with just under $1M in merit increases being awarded to our deserving employees. Thanks again for your insight, and thank you for being part of our team.