There's good and bad. - Anonymous employee TWIA Employee Review

3.0
10 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent benefits. New telecommuting program is also great. I work on a great team and I am supremely satisfied with my manager and my teammates. There is a lot of good here.

Cons

Instead of the various business units telling IT what they NEED, IT tells them what they're going to get. 99% of the time we get something we don't want, don't need, and actually doesn't work. All of our systems are riddled with problems and instead of taking time to fix the garbage we already have, IT continues to force new (broken) systems on us. It doesn't matter to them if it's right - just that it's done. All that matters is that there is another notch in the belt. CEO allows the CIO to bully the other business units year after year. Lies from IT are the norm. The dress code is ridiculous. I get that this is quasi-governmental so the pay is never going to be top notch so give us something else. We never see people from the outside, no reason we can't wear jeans. This is Austin, not New York.

avatar
TWIA Response
8y
We value feedback from our fellow employees and appreciate your perspective. Thank you for mentioning our great benefits, telecommuting program, and team members. We agree there are a lot of amazing things happening here at the Association. We employ high-achievers and hold ourselves to a high standard. Our dress code of business casual Monday through Thursday with a casual Friday reflects those standards and is intended to mirror the level of professionalism we take in conducting our work. As you may know, we embarked on a long and significant journey to modernize our systems and improve the efficiency of our work. We believe we are achieving this goal through current technical initiatives supported by our talented workforce, and in alignment with the Association’s strategic goals. We value every member of our organization and their contribution. This includes our dedicated IT teams. No major endeavor is without flaw and yes, we’ve had our challenges during periods of change. More to your point, we do recognize that complexities are better streamlined and more easily managed when business units engage each other early and often. Honest feedback is imperative to our organization’s continued improvement. We appreciate your sticking with us through the growing pains and thank you for taking the time to share your thoughts. Your comments have been shared with our leadership team.

Explore other reviews about TWIA

5.0
7 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pension, 401k, work from home. All great benefits.

Cons

Benefits far outweigh any cons.

4.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The people! The culture is amazing...hands down. If life is stressful for you here, in a remote environment, then you have other issues in life to work out. Like how can that be?! Everyone is willing to help. Those that don't cut it, already tend to have nasty ways.

Cons

Only downfall is the pay.

See reviews by: Helpful|Rating|Date|All