27 Nov 2017
TalkTalk Response
8yThanks for leaving a review and glad you have a positive outlook of our business. You are right we really do have great people working for us and are fortunate to house ourselves in good offices.
We recognise that in the past there has not always been crystal clear direction in some product areas. We have invested a lot of time this year, creating a clear strategy and communicating this to our colleagues on a regular basis.