1.0
26 Sept 2021
Former employee, less than 1 year
Denver, CO
Recommend
CEO approval
Business outlook
Pros
Company is a national MSP chain. Lots of resources and people to talk to and ask questions. Marketing materials are provided.
Cons
Each branch is an independent franchise and not every owner is a good one. My luck got me a bad owner who didn't behave morally or entirely legally in regards to statements to clients, employee management or marketing. Franchises are locked into using certain software/procedures so freedom to find the best solutions are limited. Making changes to things like emails or employee access can be very slow as you are forced to wait for corporate to make changes. Owners are not vetted (to my knowledge) for competence or fit. Just come up with enough money and you're in, which can lead to branch issues.