The clowns of call centres - Customer Service Advisor Tech Mahindra Employee Review

everything good and very professional

No issues, everything is good

Provides exposure to newer technologies to enhance your profile. But that's about it!

Project Management and Human Resources are total jokes at this firm. Both are absolutely non-committed to supporting the Associates at any level. Especially in situations where a fellow Team Associate/Lead egregiously violates the Terms and Conditions of rhe Signed Employment Offer Letter where they attempt to stake ownership over a Client Deliverable but legally they're not allowed to but Project Management will let it be blown under the rug without repercussions for Associates who are seen as more valuable than others but if you're impacted here as the victim then good luck trying to fight and get it reversed because: 1. You'll more than likely be released to the bench soon after; 2. No matter if you put your head down and engage your positive energies towards moving on in a positive direction, eventually you'll be victimized here too as that same Project Management will be sure to hurt your chances for future project allocations eventually resulting in your HR Notice being served upon you and an eventual dismissal. 3. Even more unethical on their part is the lack of reality when you do come forward to file your grievance either with your Regional HR or Business HR, they will use the "Terms and Conditions" of the Employment Offer Letter against you even though you've been done wrong. They have no remorse here and in hindsight, regardless of when you file this grievance, they don't care! Their stance is their stance! POINT, BLANK AND PERIOD!