Absolutely No! - Associate Dentist Tend Employee Review

1.0
31 Dec 2024
Recommend
CEO approval
Business outlook

Pros

None at all. Don't bother.

Cons

Seasoned docs who have been in for years might enjoy, but new docs beware. They will say that there is no corporate structure then hold all decisions that you make that they don't like against you. Worked several times filling in a shift out of kindness when no one could make it, then was heavily reprimanded for actions made with lack of resources. Money rules everything, if you're bringing in a killing they might overlook ish, but if you're not EVERY LITTLE THING you do will be scrutinized. Never been more stressed in my life. Felt like the office manager and management pulled the shots even though everyone knows that the doctors keep the lights on. Felt like a puppet ngl and didn't realized how bad it was till I left and was no longer stressed. Place is beautiful, electric handpieces etc but TERRIBLE support. It was super hard to diagnose cause my office's X-rays were always super blurry because the company was cheap with sensors. When multiple offices mentioned such to management they did NOTHING. I had to always have referrals in hand just in case for that reason cause they would tell at you for taking too many X-rays or taking too long even though the materials lack for thoroughness. Another example is that we only had 2 curing lights in a 9 operator office with 3 docs. Also running into bottle necks instead of just having enough lights for half of the rooms. Ultimately this place is impossible. They want you to be the "Four Seasons" of dentistry but don't give you the materials and let patients dictate EVERYTHING. If anything happened, the patient was always right and the infraction will be documented against you as they build a case for your removal when you are no longer profitable. Extremely high turnover to the point that oms and endo partnered offices took notice. Smoke and mirrors personified. Apply at your own risk.

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Tend Response
1y
Thank you for sharing your feedback and experience at Tend. We actively seek input through various platforms and make it a priority to act on the feedback we receive. Our studios are equipped with advanced technology, and should any issues arise, we make sure to address them promptly. We hold ourselves to high standards regarding member service, with our Providers playing a key role in upholding this commitment, so we appreciate the care and service you provided to our members. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

Explore other reviews about Tend

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment!! I love my team and patient base. Great marketing and support system.

Cons

Being in the dental field for a while now I had not found a dental family where I felt heard and Tend offers that. No complaints on my end!

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Tend Response
2d
Thank you so much for this! We love hearing that you've found your dental family at tend — that sense of belonging is something we work hard to create in every studio. Your feedback on team activities is noted, and we're always looking for more ways to bring teams together. So glad to have you with us!
1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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