Unprofessional Management - Customer Care Specialist Tenerity Employee Review

1.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Offers Hybrid (1 RTO per week) Cool, Approachable Training Team Located at the business district of BGC

Cons

They offer WFH for 4x a week; but the catch is you have to be ON CAM for the entire shift. Management implemented that set up, but the reason why it was strictly reinforced because, one of the TEAM LEADERS was caught sleeping on the job. What a bunch of clownss. Team Leaders extravagantly plans a drinking session/exchange gift for an amount not lower than PHP 1500. Quality scores are rigged, it seems that they constantly fail those people that are not chummy chummy with the TL's .

Explore other reviews about Tenerity

5.0
12 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great place to work! Can’t complain.

Cons

PTO policy should separate sick and vacation days.

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Tenerity Response
1y
Thank you for your positive review on Glassdoor! We are thrilled to hear about your great experience at Tenerity. We appreciate your kind words and are glad that our work environment has been supportive and fulfilling for you. Thank you again for your feedback. We truly appreciate it.
3.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Work/life balance was great. Good manager

Cons

Job security was lacking. Got laid off

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Tenerity Response
4mo
Thank you for your positive review on Glassdoor! We are thrilled to hear about your great experience at Tenerity. We appreciate your kind words and are glad that our work environment has been supportive and fulfilling for you. Thank you again for your feedback. We truly appreciate it.
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