What used to be a great job is now barely an okay job - Residential Pest Control Technician Terminix Employee Review

2.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Take home company vehicle saves on commute expenses Job security Company provides footwear

Cons

Pay was drastically reduced after acquisition by rentokil, new people don't even realize how they've been screwed Employees are micromanaged Sales heavily pushed Support employees installing sold products are not paid well so the work is frequently not done well Constant conflict mediation with customers either due to price increase or poorly performed work by support staff Call center is terrible at everything

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Terminix Response
2mo
Thank you for taking the time to share your feedback and for your years of service. We are glad to hear that the company vehicle and PPE have been positive aspects of your experience. We understand your concerns regarding the transition following the acquisition and the impact it has had on our teams. We’re actively reviewing how we can better balance growth with operational excellence and support at the local level. Your feedback regarding compensation and operations support is noted, and we would appreciate the opportunity to connect with you directly to learn more about your specific experiences. If you are willing, please reach out to myhr@terminix.com.

Explore other reviews about Terminix

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Management was always willing to help

Cons

Sometimes it felt like they were micro managed

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Terminix Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that you felt supported by your management team. We appreciate your dedication and welcome any additional feedback at myhr@terminix.com.
2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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