Good Job - Customer Service Representative (CSR) Terminix Employee Review

5.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

Good pay and scheduling for weekdays

Cons

Have to deal with a lot of angry callers for techs not showing up.

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Terminix Response
3y
Thank you for your years of service and for taking the time to share your feedback! If you have any additional feedback you’d like to share, please reach out to myhr@terminix.com.

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5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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