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The Hanover Insurance Group

Engaged employer

Interesting job but undervalued by leadership - Commercial Property Claims Adjuster The Hanover Insurance Group Employee Review

4.0
19 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The work is interesting and can be challenging. Overall I really like the company and the role, and love the ability for internal mobility. Management is usually very supportive of your career goals.

Cons

Leadership has shown over the last year consistently that they undervalue front line adjusters. Not just in terms of salary but their general attitude to adjusters by reducing ability to act with autonomy and make decisions based on experience.

Explore other reviews about The Hanover Insurance Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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