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The Hanover Insurance Group

Engaged employer

Overall, a good experience! - Customer Service Operations Consultant The Hanover Insurance Group Employee Review

4.0
27 Oct 2011
Recommend
CEO approval
Business outlook

Pros

They are partial to the talented and creative. They promote community service and try to show appreciation to employees. There is a lot of great talent in senior management and they are relatively accessible.

Cons

Middle management lacks creativity and are often out of touch with their associates. They are big on autonomy, but the downside of that is a lack of feedback from immediate managers.

Explore other reviews about The Hanover Insurance Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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