4.0
8 Aug 2017
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
The comany has great benefits, the position pays fairly well for the job, and the team feel like a large family, the company is fantastic if you can get a position that is not in one of the call centers.
Cons
The call center environment is stressful, the expectations for the position can be reached but it is almost imposible to exceed the expectation, and management tends to focus on performance more than going above and beyond for the customer. They do care about the customer experience, but not to the point that it is more important then your call statistics.