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The Hanover Insurance Group

Engaged employer

It can be great - Customer Service Representative (CSR) The Hanover Insurance Group Employee Review

4.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Clinic and great cafeteria on premises. The setup is such that there is a support network available for representatives that get situations that they aren't prepared for. Pay and benefits are reasonable.

Cons

If you get a bad supervisor, HR will not have your back. There is constant employee shuffling, so if you have a good team one month, you might have a poor group that you have to work with the next.

Explore other reviews about The Hanover Insurance Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, polite, and environment for advancement

Cons

Goals are very un reasonable. They will work you to death. Extremist left wing values are constantly in your face here. Straight and Christian hate are inter woven in all of their policies and speeches etc. As a life long Democrat I even find it distasteful and inappropriate.

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