Was once a growing company; Vendors and employees feeling the pain - Account Executive The Knot Worldwide Employee Review

2.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

-Time-off -Work-life balance -Great healthcare benefits -Great people to work with

Cons

-Employees not paid nearly enough Commission structure is not great and has changed every 6 months to not benefit the sales rep or team -Often times reps are wearing multiple hats to get the job done, but not fairly compensated for doing multiple roles -Hard to hit your monthly quota, even for previous top-performers -Have not had new products to sell in more than 4 years -Leadership says they receive feedback, but no change is ever made to reflect said feedback -Quotas reflect meeting "the board's" revenue expectations -Raising vendor monthly/yearly rates 20-30% while not providing much value or new products besides "guaranteed exposure" for the vendor

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The Knot Worldwide Response
3y
Thank you for sharing your feedback so we hear all employee sentiments and experiences and can continue to improve and make TKWW a productive place to work and grow. Thank you for taking the time to share your candid feedback. I am sorry to hear that this has been your experience at TKWW. We regularly evaluate our on-target compensation against the market to remain competitive. For the 2023 plan year, we made modifications to incent overperformance, leaning into our pay for performance culture, where pay is highly correlated to performance and we pay generously for meeting and/or exceeding targets. That said, a challenging economy has made it more difficult to overachieve, so we have responded by increasing pay tiers for performance below target (while leaving the generous overperformance tiers in place) to ensure that our employees are rewarded for their hard work. We have also maintained headcount during a time in which many companies have elected to downsize, because we value our employees and the contributions they make each and every day. We utilize a value-based pricing methodology to ensure that our pros are fairly priced relative to their peer set and strive to continually evolve our products and services to meet the growing needs of both current and prospective pros. Over the past year, we have tested alternative product offerings as well as purchased new assets in order to offer a more robust platform and package to our pros in the near-term. Again, thank you for sharing your feedback. It’s important that we hear all employee sentiments so that we continue to improve and make TKWW a productive and positive working environment. - Aryanne Ferranti, Executive Vice President North America Local Marketplace

Explore other reviews about The Knot Worldwide

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

I have worked for this company for a decade now, and I fall more in love with it every year. The company rewards hard work, innovation, and impact. I have been incredibly lucky to have fantastic leadership during my entire tenure—leaders who push me to be better, do better, and learn more. Open and honest communication is both encouraged and reciprocated. If you truly push yourself and do your best, you will thrive here and be compensated for it. I am really encouraged by our current leadership and the direction the company is heading. I truly feel as if we are on the forefront of all things wedding planning. At TKWW, employees, couples, and vendors are heard, and what is said is put into action. That is incredibly impressive to me, as I've not seen that play out at other companies. I have loved the opportunity to work here and find that it's a fantastic place to continually advance my career, skillset, and personal growth.

Cons

As with any tech company, things move fast. That can be a con for some people, but I find that it is a great motivator for impact. If you do not like a company that moves fast, you might not be interested in working here.

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The Knot Worldwide Response
1w
Thank you for taking the time to share your feedback here on Glassdoor. We appreciate the insight and view into your TKWW experience!
5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been at The Knot Worldwide for a few years now and have seen a lot of evolution in the business. What stands out most recently is the momentum we’re building. The product updates for our vendors have been a big step in the right direction. It feels like we’re getting closer to delivering what both vendors and couples actually need, which makes it a much easier and more meaningful story to sell. It’s also just a great industry to be in. You’re working with people during one of the most important moments in their lives, which adds a different level of purpose to the day to day. Cross-functional collaboration is a real strength here. Sales, Product, Marketing, and Vendor Marketing, etc are working more closely than I’ve seen in the past, and it’s making a difference in how quickly we can move and improve. The sales team’s work ethic is through the roof. There’s a strong culture of accountability and ownership, and people show up every day ready to perform and support each other. Leadership has taken a noticeable step forward. Since Raina stepped in, there’s been a shift toward asking tougher questions and being more honest about what needs to change. That transparency and willingness to evolve has been important. There’s still a lot of runway ahead. With the right focus, the opportunity here is big.

Cons

Like any evolving company, there are still areas being worked through, but directionally it feels like we’re heading the right way

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The Knot Worldwide Response
2mo
Thank you for taking the time to share your experience here on Glassdoor. We appreciate your feedback and look forward to the continued opportunity and momentum ahead.
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