Leadership has been poor and unstable over the almost ten years that I have worked at TNC. Leaders come and go and are usually hired from outside and do not understand or value the institutional knowledge of longtime employees. Good performance is often rewarded with additional responsibilities to the point of overloading people, and the wrong people are often rewarded with promotions to leadership. The recent Living Our Values initiative to improve workplace culture aims to deal with leadership lack of accountability and poor management at all levels, but nothing has improved in the Marketing Division.