Used to be outstanding, now wouldn't recommend to anyone - Quality Analyst TikTok Employee Review

2.0
16 May 2024
Recommend
CEO approval
Business outlook

Pros

- Free lunch, snacks, soft drinks - Company branded gifts - Health and dental insurances - Gympass - Fairly young, social and dynamic workplace, a lot of opportunities to make friends

Cons

- China in control of everything we do, resulting in some decisions that do not make sense; western leaders actually not in control at all - No room for career progression, even less so if you want to change department - No monetary rewards for those who have been in the company for many years, salary increases are only based on performance reviews but that process is also unfair in itself as it doesn't actually reflect on performance - Job cuts out of the blue without pre-warning, your job could be on the line and you wouldn't know until a month in advance - Trust & Safety team isolated from the rest of the company, making us feel very unwelcome despite the very crucial part of the job that we do to keep the platform safe. Without us there is no app. - Bonus scheme not a fair process; very much not in your control despite good performance; it is based on ''quotas'' that the company is trying to manage - Forcing us back to the office 3+ days without any room for flexibility, no sympathy for those who live far - Withdrawal of a lot of perks in the past year (change of health insurance to downgrade, Gympass also downgraded, less snacks)

Explore other reviews about TikTok

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- Learn a lot of new things! - Great benefits - Interesting user-facing products to work on

Cons

- Language barriers if you don't speak CN - Working late

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There are some truly fantastic and talented people in the company who make daily collaboration a great experience. Additionally, the insurance and overall health benefits package is quite strong and comprehensive.

Cons

The work culture is heavily driven by top-down directives from HQ, leaving little room for open discussion, transparency, or questioning management decisions. The bi-yearly rating cycle feels highly punitive and is frequently used to target individuals rather than foster growth, leading to an environment where anyone can be abruptly let go. Work-life balance is virtually non-existent due to tedious, high-volume workloads and constant alignment with overseas timelines. Furthermore, leadership instability is a constant concern; local management changes rapidly, frequently replaced by leaders from the parent company, creating an unpredictable and highly volatile work environment.

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