Great Job with Strict Policies - Sales Associate Tory Burch Employee Review

4.0
13 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great pay and commission structure. Discount was also nice. The best thing though was that it was fairly easy to sell the product and most people knew what they wanted before they even walked in so all you had to do was get a bag from the back.

Cons

Because I was part-time, it was extremely intimidating to come into an atmosphere where other associates had been working here for 5+ years. Hard to get sales when one other sales associate would dominate the whole store. The policies were also kind of crazy. How you looked was constantly being critiqued and you had to wear Tory Burch clothing and only specific pieces. Her clothing is meant to fit girls with zero body fat and no curves which is a small fraction of the population.

Explore other reviews about Tory Burch

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great incentives. This company truly cares for its employees and makes the work enjoyable.

Cons

The need to satisfy unpleasant customers.

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

• Strong brand recognition and a loyal customer base. • Employee discount and sample sales are excellent perks. • Talented and hardworking teams across many functions.

Cons

• Work-life balance is extremely challenging, particularly at the leadership level. Long hours and constant availability are often expected rather than the exception. • The culture can feel transactional and driven by a "got you" mentality rather than collaboration, coaching, and development. • Favoritism and nepotism are noticeable and can create inconsistent standards across teams and individuals. • Leadership accountability is lacking. Expectations are often high, but accountability is not always applied equally across the organization. • Decision-making can feel political, with perception carrying more weight than actual performance or results. • There is a significant gap between the company's external messaging and the internal employee experience. While the brand publicly champions women and female empowerment, many employees may find that the internal culture does not consistently reflect those values in practice. • Transparency, integrity, and trust can be lacking, which contributes to an environment where employees may feel unsupported or undervalued.

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