Don’t work here. - Anonymous employee Touchlight Employee Review

1.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive people within your team.

Cons

This company allows managers to gaslight and act aggressively towards employees and each other. Extremely hostile work environment. Work life balance is poor and you are expected/pressured into staying late for the benefit of the business without any incentive. You can work extremely hard but it does not get recognised. It’s not what you know, it’s who you know. Business has gone down hill the last couple of years, and the ‘smaller’ roles get impacted. Touchlight have had several redundancies of junior and scientist roles. No one takes accountability allowing the blame to fall on junior employees. Working at this place makes me cry daily.

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Touchlight Response
2d
Hi, Thank you for taking the time to share your feedback. Creating a safe, inclusive, and respectful workplace is a core priority, and the behaviours you have described, including aggression, lack of accountability, and a perceived hostile environment, are not aligned with our values or expectations. We are continuously working to strengthen our leadership standards, provide management training, and ensure concerns can be raised safely and addressed appropriately. Feedback like this helps us identify where we need to do better, and we remain committed to making meaningful improvements for all employees. If you are open to it, we would love to discuss your feedback further. Please feel free to reach out to us directly at HR@Touchlight.com. Best regards, Touchlight

Explore other reviews about Touchlight

5.0
1 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Really exciting technology and field to be in, great work events, friendly coworkers

Cons

Being in a rapidly growing companies requires some flexibility and acceptance of changes

3
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The science is interesting and the people you interact with day to day are great.

Cons

A once ambitious biotech startup that has slowly been run into the ground. Senior management constantly shifts priorities and objectives (often monthly) to appease current and prospective clients, without putting the processes in place to support that rate of change. The company often goes through rounds of high recruitment (based on superficially high sales predictions) followed by mass redundancies when these targets aren't met. These redundancies consistently target scientist-level employees, never the people who made the original predictions. Additional work is routinely taken on under the guise of "personal development," with no corresponding career progression. This was made clear to me when a collaborator reached out personally to note that the volume and level of work I was producing didn't match my job title, and asked whether this was standard practice at the company. You can also pinpoint the moment the company stopped caring about employee sentiment: HR stopped responding to Glassdoor reviews after September 2025. Touchlight used to be a genuinely exciting place to work; collaborative, friendly, with everyone pulling toward a common goal. That environment has been steadily eroded to what it is today.

3
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Touchlight Response
2d
Hi, Thank you for sharing your feedback, and your 5 years of service. Providing cutting-edge cell-free DNA solutions remains at the forefront of what we do, and operating in a fast-moving market means we sometimes need to adapt and evolve. Creating an inclusive, supportive, and well-aligned workplace remains a key priority, and we continue to take steps to improve how we listen, communicate, and respond to feedback. We appreciate you taking the time to share your perspective, as it helps us focus on where further improvements are needed. If you are open to it, we would love to discuss your feedback further. Please feel free to reach out to us directly at HR@Touchlight.com. Best regards, Touchlight
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