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Touchstone Climbing

Is this your company?

Disappointing and not reflective of the community - Front Desk Touchstone Climbing Employee Review

1.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

free membership and cool people

Cons

Management is out of touch and cannot communicate even simple things effectively. an emphasis on not being corporate, but all big decisions are made by corporate. The pay is incredibly low, not even close to livable. Almost all employees have a second job or a partner with a second income. there are no health benefits for part time employees and pretty much no growth opportunities. The company is mostly focused on opening more gyms than creating a sustainable company culture or paying a livable wage. (while also continually raising member rates!!) They cut corners all over the place to "save money" and put more responsibilities on staff with no increases in pay or benefits, and then wonder why they have so much staff turnover. Touchstone is also incredibly anti-union and have engaged in union-busting tactics.

Explore other reviews about Touchstone Climbing

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The community here is great.

Cons

Management is difficult. to work with.

3.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- coworkers are all pretty chill, patrons can be friendly

Cons

- some patrons can be confrontational due to their massive ego - despite having a union vote across 4 gyms, touchstone is appealing the NLRB decision and attempting to prevent us from organizing. They've engaged in unethical ethical labor practices, refuse to meet at the bargaining table, and union busting practices.

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