2.0
12 Mar 2016
Current employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
Generous employee discount, products that the company sells are overall of good quality. Decent work/life balance compared to other retailers. Bonus potential is generous as well, have had multiple years where bonuses exceeded $20k.
Cons
Senior leadership is very disconnected from what actually goes on at the store level. Payroll is micromanaged to the point where it is next to impossible to offer customers the shopping experience that they deserve. Field leadership (District Managers and Vice-Presidents) are more concerned with meeting metrics than with driving customer satisfaction and sales.