Cold Calling - Inside Sales Representative TriNet Employee Review

3.0
3 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Some people really like working for this company. It is a call center environment and you are expected to cold call businesses and set appointments for the field reps. If you have experience working in a call center sales, dialing out 100x per day then this place is for you.

Cons

They expect you to make at least 100 calls per day. Cold calls. Setting up appointments with the end game of selling insurance. Most if not all of the businesses that you will call want absolutely nothing to do with you. The leads they give you are dead and there are not enough leads to go around. Their sales force is set up terribly and they do not train you on it. You are paid hourly and your commission is based on the successful call that you set up with the field rep. If you are not able to keep up pace with the high performers they will let you go and find others who can.

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TriNet Response
9y
We regret that you did not have a positive experience at TriNet. And we agree with you, cold calling is very challenging and certainly not for everyone. Nevertheless, those duties are clearly part of any inside sales position and are an important part of any successful sales strategy.

Explore other reviews about TriNet

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, autonomy, amazing co workers

Cons

Underwriting is a bit tough

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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