Awful place - Receptionist TruGym Employee Review

Strong sense of club ownership and identity. The opportunity to make a difference.

Management can be slow to respond, which maybe due to being overstretched directing multiple businesses

There is no pros no one helps you get clients it’s a lazy and unprofessional environment

I am extremely disappointed with my experience at Tru Gym Ipswich. As a former freelance trainer, I raised concerns about the safety of the gym's equipment, which is often rusty and not functioning properly. Instead of addressing these critical safety issues, the management chose to terminate my contract. This decision not only impacted my ability to work but also left my clients without the sessions they had paid for. Moreover, the gym is poorly maintained; it is rarely cleaned, creating an uninviting and unsanitary environment for members. I have repeatedly reached out to the manager regarding these issues, but my messages have been consistently ignored. Now, I am being pursued to refund my clients, which is an impossible and ridiculous situation for a small business like mine. It’s clear that the management at Tru Gym Ipswich does not value the safety of its clients or the concerns of its staff. I cannot recommend this gym to anyone looking for a safe and supportive environment.