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Thank you for sharing your feedback. We’re glad to hear you appreciated the benefits, PTO, and support from local managers. We take great pride in our benefit and wellness programs and are especially proud that our people managers were the highest-rated factor in our most recent employee engagement survey.
We understand that changes in work structure can be challenging, and we regret that your experience did not align with your initial expectations. Our goal is always to provide clarity and consistency in our hiring processes, while also adapting to evolving business needs. Over the past several months we’ve worked hard to communicate, train, and incorporate our new service process throughout the organization. We appreciate your time with TrueCar and will take your feedback into consideration as we continue evolving customer processes while ensuring a great workplace experience for our team members. Wishing you all the best in your future endeavors!