TOXIC Workplace - Unprofessional Leadership - Client Success Manager Trustaff Employee Review

1.0
3 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Had decent benefits - Medical insurance, PTO, 401K.

Cons

I've never worked in a more toxic workplace environment, than at Trustaff. Everyone, every day, was on edge and afraid of being let go. I didn't know of a single co-worker that actually liked their job there. Leadership was constantly changing things on you - your monthly goals, the facilities you were to manage, how you should document things in their CRM, where you sit when you're in the office (felt like kindergarten constantly changing desks)...I'm not talking about changing things up once a year, I'm talking about changing things every. single. month. Then they loved to hand out PIP's to their employees after changing your goals/accounts multiple times in a 6 month period. They'll give some CSM's new accounts and not others. Then punish the ones that didn't get new accounts because they're not reaching goals. Leadership would tell you how disappointed they are in you but do nothing to try to help you. They would force you to come work in the office for "extra training" but never provide any training. They would drop the "F" bombs and other curse words during Teams calls (so unprofessional). Everyone was literally scared all the time of being fired or laid off. They were good for sending out a Friday 4PM urgent meeting request and letting a mass amount of employees go over a Teams call. I felt a huge weight lifted off my shoulders when I left there. I actually liked my job and the responsibilities that came with it, but leadership literally made it miserable to work there. I wouldn't refer my worst enemy to Trustaff.

Explore other reviews about Trustaff

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, managers who genuinely care, and great business partnerships with a growing brand that vendors and healthcare professionals trust. The staff is knowledgeable, and leadership listens to and addresses concerns.

Cons

Healthcare staffing, many of the challenges are driven by market conditions rather than internal issues. Normal stressors involved in a sales role.

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I liked some of my coworkers, unfortunately they all quit.

Cons

I will keep this short and sweet, when i noticed issues within this company I should have listened to the people telling me to leave. I stayed way longer than I should have. My experience here was basically becoming good at the trade and then getting metaphorically stepped on 50 different ways. Being in a production role here is a lousy use of your time on earth. I will never be a cog in a nurse recruiting machine again. Terrible experience, but it showed me what to avoid in the future.

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