Trustaff Reviews

Awful base pay paired with an insulting commission structure. Disorganization is an understatement. Dead silent sales floors. Upper management is completely out of touch with reality, visiting the offices dressed up in Gucci preaching about hard times. In 2021 we were bought out by short sighted, culture killing, bean counting, greedy robots. New software, department restructuring, and other changes every month are consistently slowing us down; saying our lack of success is directly linked to a lack of recruiter effort. This company will be sold, dissolved, or merged with another within 18 months.

I've never worked in a more toxic workplace environment, than at Trustaff. Everyone, every day, was on edge and afraid of being let go. I didn't know of a single co-worker that actually liked their job there. Leadership was constantly changing things on you - your monthly goals, the facilities you were to manage, how you should document things in their CRM, where you sit when you're in the office (felt like kindergarten constantly changing desks)...I'm not talking about changing things up once a year, I'm talking about changing things every. single. month. Then they loved to hand out PIP's to their employees after changing your goals/accounts multiple times in a 6 month period. They'll give some CSM's new accounts and not others. Then punish the ones that didn't get new accounts because they're not reaching goals. Leadership would tell you how disappointed they are in you but do nothing to try to help you. They would force you to come work in the office for "extra training" but never provide any training. They would drop the "F" bombs and other curse words during Teams calls (so unprofessional). Everyone was literally scared all the time of being fired or laid off. They were good for sending out a Friday 4PM urgent meeting request and letting a mass amount of employees go over a Teams call. I felt a huge weight lifted off my shoulders when I left there. I actually liked my job and the responsibilities that came with it, but leadership literally made it miserable to work there. I wouldn't refer my worst enemy to Trustaff.