Incredibly warm and healthy internal culture! - Customer Service Escalations Lead Turo Employee Review

5.0
4 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Regular office events Lunches with executives Slack open-door culture Regular weekly catered lunches Very well stocked kitchen/dining area Work from home on Sat/Sun Available overtime options Bi-annual company-wide hackathon events Warm and friendly open-office space Monthly personal addresses from CEO to all staff

Cons

If you're commuting into SF, traffic or trains can be packed and delayed! Leave early in the AM.

Explore other reviews about Turo

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

1.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, not many since the company has shifted priorities, post layoffs. Good work/life balance but depends on your role

Cons

Lack of employee development due to lack of bandwidth for leaders, new shift in performance management allows leaders to let employees go without development paths, there's a push to work harder and move faster creating a toxic work environment.

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