Decent if you have no other experience or are right out of school - Client Relationship Consultant U.S. Bank Employee Review

2.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There is an opportunity to learn a decent amount here and to make good connections with the customers that come in. You have to be willing to tell them what you want to learn and make it clear what your career goals are. Only other good thing is you can completely forget about work when you walk out the doors every day.

Cons

There is a long list that I probably wont get through. First off the training is terrible. They stick you in another branch to shadow with no real training regimen and then throw you to the wolves. There's an endless list of pointless online trainings that constantly get assigned throughout the year and starting this year the goals are so high it's not even possible to achieve, which means no bonuses of course. But don't worry, the pay is already low to start so that's nothing new. We're expected to do the jobs of everyone including, teller, banker, business, and fraud with probably half the pay we deserve from all that. If you're lucky enough to get a manager that understands that the goals are insane, you might have a decent time here. Otherwise it will be constant frustration. Not to mention the fact that we deal with customers all day long and you never know what you'll get when they walk in the door. I wouldn't take this job unless you really want to learn about banking products or have no other experience and can't find one somewhere else. Even if you're looking for your first job out of school, you can do better than here. You don't even need a degree to work here, but you'll only make pennies more if you do have one. I don't recommend.

Explore other reviews about U.S. Bank

5.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

It's very chill, decent pay w/ opportunities for overtime

Cons

Standing on feet for extended period Not much flexibility

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working at U.S. Bank has given me the opportunity to build real relationships with members of my community. Every day is different, and helping customers from all walks of life navigate important financial decisions is genuinely rewarding. The coworkers within my branch have been supportive, collaborative, and some of the best people I've had the chance to work with. The company also offers solid health insurance benefits and a competitive incentive program for employees who meet performance goals.

Cons

The sales culture has become increasingly difficult to navigate. What was once a collaborative, team-oriented environment has shifted toward an "everyone for themselves" mentality, creating unnecessary internal competition. As a Client Relationship Consultant, the pressure to constantly produce sales can be mentally exhausting. Even high-performing employees often feel that their efforts are never enough, which can lead to burnout and low morale. Leadership often emphasizes metrics over people, making employees feel more like numbers than valued team members. The customer service aspect of the job is incredibly fulfilling, but the relentless focus on sales goals can overshadow that purpose and ultimately diminish employee satisfaction. At times, working here can feel like trying to earn approval from a parent who is never quite satisfied—no matter how hard you work.

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