Toxic Environment, Terrible Management - Industrial Engineer UPS Employee Review

2.0
3 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I would only work for this company to get a Fortune 500 company under your belt.

Cons

Worked hand-in-hand with a operations and industrial engineering supervisors/managers who regularly expressed sexist, racist, homophobic views freely and without concern of repercussions. Definitely a boys' club. Worked overtime during peak and was never compensated. Poor human resource allocation and training disincentivized management from developing their employees or encouraging advancement. Incredibly poor cross-training, understaffing, and coverage for industrial engineering roles resulting in persistently overworked employees. No formalized industrial engineering methodology (or training on said methodology) applied at the district level. Don't believe district management even knew what industrial engineering really entailed. Ops frequently gassed production numbers and IE management just went along with it. IT systems were years behind standards in other industries. Terrible documentation on all business intelligence platforms. District management had no idea how to leverage technology to reduce workload or improve processes. Entire company appeared to run on Excel spreadsheets from the mid-2000s. At the time, there was about a 15-20 year age gap between management and employees/supervisors. Very few employees in IE between the ages of 30-40, which says a lot about turnover and investment in employees. Underpaid for the stress.

Explore other reviews about UPS

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Headquarters have a great atmosphere. Cafeteria is excellent and have affordable options. Has a onsite gym and small trail on campus.

Cons

The wrong managers can hinder your growth.

5.0
3 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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