Just work and don't talk back - Collections Specialist US Auto Credit Employee Review

Overworked. Unreachable goals set with promise of bonus that you can't reach because you can't force customers to pay. You are not allowed to demand payments BUT if they don't pay you don't succeed. You have to allow customers to keep refusing to pay and all you can do is keep calling. Also no matter how hard you work, do OT, go above and beyond your voice is never heard. No room for promotion