Wasn't a good experience for me, personally. - Anonymous employee USATestprep Employee Review

Thank you for this review. We are sorry whenever employment with USATestprep doesn’t work out. Your review touches on several things we need to do better, particularly around onboarding new staff, clarifying roles and responsibilities between managers and their teams, and making sure feedback mechanisms are in place so we can hear and respond to staff concerns. Our company is growing very fast, which is good because it means our product is being well-received by our customers, and which we think creates opportunity for our team. However, that fast growth also creates stress for the organization and causes us to miss some things. It will also take us some time to have all the systems, processes and staff in place to address the issues raised in this review. In the short term, we are doing a few things. First, I as the CEO have met one-on-one with every employee in the company to get their opinion on what’s good, not good and needs to change about the company. Second, we are specifically looking to hire in key areas right now to address staff needs. Third, I have communicated to the staff the priorities and operating principles we have as a company, with the hope that we are all on the same page and know what to expect from each other. We are doing great as a business, and I believe we are creating a great place to work. But, there are a lot things we can do better. Thanks again for the feedback.