COVID-19 response has been more informed by politics than facts
WFH policy is inflexible. The company has proven capable of WFH - add it to the company's retention toolkit!
Work-life balance can be rough - the culture rewards working long hours, which can be grueling for IT staff that are already expected to be on-call (whether they're on the on-call rotation or not)
PTO policy is skimpy, with no separate sick pay.
Medical benefits are only average - would really like to see traditional low-deductible plans.
It's 2020 - add a parental leave program. Young folks starting their careers are also looking to start families - guaranteeing 6-8 weeks of paid time off for new moms and dads will allow Uline to fill more positions with top-tier employees.