Just gets worse - Energy Schemes Administrator Utility Warehouse Employee Review

Thank you for taking the time to share your experience. We’re truly sorry to hear how this has affected you and want you to know we take your feedback, and the wellbeing of every colleague, very seriously. We have multiple resources available to our employees to support their mental and physical wellbeing. If you're unsure of the support that is available for you, please speak to your line manager or reach out to me directly. I appreciate that we are currently going through a lot of change and transformation which can feel overwhelming. We recognise that our ongoing transformation, aimed at streamlining systems and processes, can add complexity in the short term. Our goal is to replace multiple, overlapping steps with a single, intuitive workflow that will make your day-to-day work significantly easier. I would welcome the chance to learn more about your specific concerns so we can act on them. If you’re open to it, please reach out confidentially to your People Business Partner or myself. I genuinely value your insight, and your perspective will help us shape the improvements everyone needs. Thanks again for your honesty. UW are committed to improving your overall work experience and hope you’ll give us the opportunity to make things right. Kerry O'Shea, Head of Energy Operations