Upper Management is out of touch - Vitas Representative VITAS Healthcare Employee Review

1.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Knowing that hospice is an essential service and being able to educate that to the medical community. Hospice is not just the last few days of life.. it’s a service that provides a quality of life for months for patients with terminal illness.

Cons

I can only speak for me, I was a 6 year employee, with a great salary, good mileage reimbursement. However the bonus structure changed constantly. I loved my job until I was faced with upper management changes who had zero hospice experience. Those management executives wanted to implement aggressive sales tactics. That is not how hospice is to be presented. I am no fool, I know VITAS is for profit, and I came from medical sales. When Covid hit the sales side was essentially shut out of hospitals, assisted living facilities, and physician offices. However upper management raised the representatives goals to an unattainable level., during the height of a pandemic. We were told we were essential. And pressed to find ways to get into closed offices. Also ridiculed and made to feel like failures if we didn’t schedule appointments. I worked in more than one location.. the last location I worked in employee a felon as a secretary. I quickly became disenchanted with the values of this company. And I am not a sour employee, I left on my own, best decision I ever made. I miss helping patients.

Explore other reviews about VITAS Healthcare

5.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management that is listening to my concerns and helping me navigate on resolutions. Wonderful General Manager that cares for the team.

Cons

For marketing positions, there are strict requirements for documentation and thresholds to receive compensation for referrals.

4.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great organization structure. significant opportunity to growth for lateral and/or vertical transition. Great compensation for all disciplines if done right, a great work life balance

Cons

Initial hiring, orientation is relatively slow may be even boring process. organization values people too much and believes in helping growth of individual so much so that some time slackers are able to survive longer then they should. which can cause loss of motivation for highly driven team members. the way I would survive if I am motivated for the cause is do what is right for you and your patients, apart from that just wait for the right time. Biggest pain point is EMR. this organization is slow to the game but the organization is building and perfecting home built EMR product to have maximum flexibility. currently going through growing pains.

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