Very very good - Travel Agent Vacations To Go Employee Review

Thank you for the 5-star review and for highlighting the earning potential and positive atmosphere. We’re glad to hear you’re enjoying your experience. We’d like to share a bit of context about our performance metrics and management processes. They’re designed to support our team while ensuring consistency and transparency for our customers. We also have clear procedures to keep customers informed when team members are on approved vacation, and we fully encourage everyone to take the time off they need. We appreciate your feedback and remain committed to providing an environment that balances employee flexibility with exceptional customer service. Thanks again, Vacations To Go

Thank you for sharing your perspective. We are proud to offer uncapped commissions because they create strong earning potential, and we recognize that metrics alone do not define a great employee experience. While we do have consistent minimum expectations for all sales agents, most of our team regularly surpasses them, with team managers there to support, encourage, and coach agents toward success. We also want to clarify that our recent wave season was more in line with the past couple of record-breaking years. Most importantly, we put employees first. We do not allow clients to mistreat agents, and our Customer Care and Customer Support leadership teams actively step in during difficult client situations to ensure employees feel supported, respected, and backed by leadership.