Pros
The nice people you meet, helping people.
Cons
The workload in this role was extremely high, with substantial admin demands and little regard for staff wellbeing. Even when I expressed concerns to management, I did not feel supported. Communication around probation and notice periods was not transparent, and the process felt misleading. My wellbeing declined significantly during my time here, and I felt there was little genuine care or support from leadership. Probation and notice procedures weren’t communicated clearly. After my probation was extended and I resigned before my last probation review, I was not informed ahead of time that a regular meeting would be used to tell me that it would be my final day, which I hadn’t been prepared for. Meaning I couldn’t tell anyone on my caseload it would be my last day. This lack of clarity created additional stress and could be improved significantly.