Worst place to be a District manager - District Manager Victoria's Secret Employee Review

1.0
26 Mar 2020
Recommend
CEO approval
Business outlook

Pros

You have flexibility with creating your schedule Benefits are god for retail

Cons

This place has unrealistic expectations of you. As a DM you are literally on call at all times there is zero work life balance. The worst part is you have to fake everything, say the right things, use Victoria’s Secret lingo and you can never disagree with upper management or you are considered that you do not have a growth mindset. When you have a corporate visit you spend weeks prepping your teams to say what they want to hear, you work all hours to get every panty recovered and every nook and cranny cleaned which is so ridiculous because it is not the real deal you end up presenting a fake reality of what is really happening day to day. Regional managers are like robots they all speak the same language and have to be so formal that they come across as uptight and not genuine. There is never any recognition and the other reviews on here are so accurate the favoritism is absurd. If you look the part and speak the part you are considered a top performer and can get promoted if you don’t then you are overlooked. You are judged for everything you do, there is a DM saying to “always be ready for the feedback buffet” because after any meeting, call, visit you can expect to get a download of everything you could have done better. The expectations of success are so ridiculous you are still expected to make sales when you have no traffic and when you don’t perform you get coached. You are micro managed in all aspects of the job and Loss prevention is a joke. They say it is in your control and when you get external losses it hits your annual review regardless of how it occurred. If you are looking for a genuine work environment that has realistic expectations and care for their people this is not the place to be a DM!

Explore other reviews about Victoria's Secret

5.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff. Great benefits. Great pay.

Cons

Nothing negative to say here

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, easily post shifts and get vto if you want it

Cons

Hours fluctuate way too much, and repetitive, brainless type of calls. You're walked all over, and have to play stupid with customers because of their "assume good intent" policy, but WOW the amount of people who take advantage of this wild. You will see hundreds of dollars refunded on numerous back-to-back orders of the same person claiming they didn't get their package, or coupons and gift cards, nonstop, with customers always complaining. The complaints from customers still in store on their treatment from store managers and supervisors are shocking, I've had calls hearing those workers yellling at customers. The type of work and level of needing to play stupid is just not for me. I also didnt care for never getting a straight answer from managers, trainers, higher-ups. Everything is always beating around the bush. One time hours were cut back a lot, and they blamed the tariffs that the president imposed, which made no sense. Come to find out from a long-term employee that it was just the usual slow time. It's a weird work environment that you just can't take seriously. If you want remote work, take it for the experience on your resume, but move on.

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