Victoria's Secret Reviews

Updated 13 May 2021

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3.7
64%
Recommend to a Friend
54%
Approve of CEO
Victoria's Secret CEO Les Wexner (no image)
Les Wexner
1,593 Ratings
Pros
  • "Great Discount and incentive for employees(in 368 reviews)

  • "employee discount/in-store benefits(in 334 reviews)

  • Cons
  • "Home life/work life balance is a struggle(in 432 reviews)

  • "You might have to stand for long hours(in 372 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Very positive and friendly workplace

      12 Apr 2021 - Sales and Support Generalist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very positive and friendly workplace

      Cons

      Very busy during seasonal sales.

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    2. 4.0
      Former Employee

      Great managment

      5 May 2021 - Sales Associate in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management, dicounted items, occasional free items, good experience across all store roles

      Cons

      Stressful, hard to meet sales numbers as company international sales have decreased

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    3. 2.0
      Former Employee, more than 1 year

      If you can work somewhere else I’d recommend it

      27 Mar 2021 - Sales Associate in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      • staff discount (this does differ depending on whether you’re full time, part time and if your hourly or salaried)

      Cons

      • Very pushy. They constantly make you go up to every single customer and ask if they need help (annoying the majority). Also make you ask loads of questions and try to sell them more stuff. •make you tell them your name after speaking to them which am be very uncomfortable. • it does depend on your a management team, but found them to be unfair and full of double standards. Will moan and have a go but then will stand around doing nothing and talking to other managers. • No room for growth or development

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    4. 3.0
      Former Employee, less than 1 year

      Nice perks, b*tchy management

      5 May 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice small discount Can have great people to work with Good place for retail experience Good incentives Commission on top of flat rate

      Cons

      Staff talk behind back Some associates are catty Can be cliques within employees Sometimes staff give horrible shifts purposefully

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    5. 5.0
      Current Employee

      Retail Associate

      1 May 2021 - Retail Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice and friendly work environment

      Cons

      Fast paced with lots of overtime

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    6. 2.0
      Current Employee, more than 5 years

      Reconsider if this is your dream job!

      21 Apr 2021 - Sales in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freebies every month or so

      Cons

      Long hours, constantly on your feet, can't go to the bathroom without them counting how long you're gone for, poor communication between management, high turnover, not flexible for employees with kids, hardly any progression, favouritism.

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    7. 4.0
      Former Employee

      went downhill since bought by next

      17 Apr 2021 - Sales Associate in Manchester City Centre, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good management - free products

      Cons

      - went really downhill since bought by next

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    8. 3.0
      Former Employee, less than 1 year

      Good job but not paid enough

      7 Apr 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work/life balance, enthusiastic management, discounts, and free products

      Cons

      Low pay, too much pressure for upselling, I've been put in competition against my colleagues of how much we upsell and we have been compared to each other, it was not a great motivation, some weeks (especially on holidays) I had to work 40h a week and other weeks just about 10 hours which is very stressful as my bills are the same each month my pay wasn't

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    9. 4.0
      Former Employee, more than 1 year

      A bit of a mess

      15 Mar 2021 - Seasonal Associate in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Worked with some lovely people -Always a lot to do on shift you're always kept busy

      Cons

      -Management were rude and treated you terribly, they had obvious favourites when it came to the staff. -Hours were extremely long.

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    10. 3.0
      Current Employee, more than 1 year

      Good

      27 Apr 2021 - Digital Marketing Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      this is not applicable at this time

      Cons

      There were no downsides to this job

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    Viewing 1 - 10 of 8,052 Reviews

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