Company ethos is complete lies. Disorganised and poor conditions - Lifeguard Virgin Active Employee Review

2.0
1 Aug 2015
Recommend
CEO approval
Business outlook

Pros

You get a free gym membership for yourself and one nominated friend usable at clubs within your bracket and below. I've been with the company just under a year and am still waiting on my staff discount card via Virgin Tribe so can't comment on the discounts that entails.

Cons

Only pay lifeguards £6.50 in central London. They claim competitive pay but that is awful as LG is a trained role usually £7-£10. Also make you do training monthly but this is unpaid (not industry standard) Often request you to come in to do forms or other tasks but these hours are unpaid Management are pot luck - some clubs are great others are useless. They say they invest in their staff but there needs to be better management and not just those who are sycophantic to superiors but useless. Staff turnover is so high for a reason. Awful hours - If you're unlucky in your club they make you do an 8 hour shift with breaks taken in 15 minute increments so you never have a chance to do anything however at other clubs management does not manage staff so the take 1.5 hours daily. Health and safety not always great. Considering what the role of a lifeguard is one is often left on poolside for far too long. Would not recommend and still use zero hour contracts - have no qualms about cancelling your shifts the night before but your contract states you can't get another job in the leisure industry whilst with them.

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5.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great company with great service

Cons

Could use some improvements in some areas

4.0
30 Sept 2025
Recommend
CEO approval
Business outlook

Pros

You able to triple your basic salary if you work hard

Cons

Long working hours including working on weekends and holidays

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