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Visiting Angels

Is this your company?

I had hoped for a career but I'm loosing hoped. Very disappointed - Carer Visiting Angels Employee Review

1.0
15 Feb 2023
Recommend
CEO approval
Business outlook

Pros

It seemed to have potential.

Cons

It's all a bit poorly run. Changes to schedule at the last moment. Long days 7am till 10pm. Seventh-day week, if need full time. lots of gaps waiting for the next client. Sometimes, there is not enough time to get from each client, so arrive late. Then you can't clock in, so it looks like you're not there. System fault but get told off by middle management. Poor fuel allowance. When I questioned this, they said, "Well, some companies pay nothing." Not really the point is it when at the interview the say travel is covered.

Explore other reviews about Visiting Angels

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

4.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Fairly flexible schedule, not much micromanaging.

Cons

Pay keeps changing and not for the better. I started out as salary, then it changed to per visit, plus a small per hour wage. Now, with the latest change, you don't get the per hour unless you have at least 3 visits a day. seems easy right? nope. Clients cancel the visit for whatever reason, or caregivers call in sick and you cannot do a visit unless the CG is there. It is difficult to get another client to agree to a last minute visit. We have lost clients or clients have had their hours for CG's cut due to government cuts to the VA. This makes having enough clients to see in order to make your weekly quota difficult. Insurance is very expensive and they encourage you to find your own outside of the company. PTO is earned at less than 3 hours a week. No sick time. You spend many nights per week making your schedule and then redoing it when a client cancels or a caregiver calls in. This is all non paid time.

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