Remote Job - Customer Service Representative VoiceLog Employee Review

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5.0
10 Jun 2018
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Training is sufficient. Although unpaid, if you are serious about the job it isn't a problem. Right now there are a lot of extra hours and a good choice of hours ranging from morning to no later than 8pm CST. Many outlets for communication and immediate response to questions or concerns. No issues or concerns with paycheck or worked hours. During the firs month they chose your schedule, afterwards you chose your schedule and you can pick extra hours if they are available. Right now there has been a lot of available hours.

Cons

None that I can think of right now.

2
4.0
19 Jun 2018
Recommend
CEO approval
Business outlook

Pros

This is a great work from home opportunity. You get about 10 calls an hour with minutes in-between where you are reading from a script for various clients. The customer has to give simple responses that you mark down as the script progresses. It is incredibly easy and great for people who want a customer service phone job were you don't really have to "deal" with anyone. You get plenty of rest for your voice as well since the calls are not back to back. The supervisor Jose is very kind and provides good training. He was great to work with. work from home, simple job, no thinking, bi weekly pay, flexible hours

Cons

You select hours once a week and it is first come first serve. Many times I would go to get hours when the schedule opened up and hardly got any as people unfairly went in ahead of time and got them first, which was against the policy. limited hours, minimum wage, verbatim script reading, getting QA emails in the middle of the night

4
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