VoiceLog Reviews

This is by far the worst work from home job I have ever had. They are disorganized to say the least. I went through the interview process, waited about a month to hear back from them to start training after the background check. Had a two day training and then started working for a couple of weeks with a schedule that was made by the scheduler and then was informed that we would be picking our own schedules, after that there were never any hours available. My group got the "scraps" after the other groups picked their hours because we were hired last. The group I trained with was hired for a specific account and then told after we started that the account was pushed back until 2015 and because of this there was not enough hours to go around. Ridiculous! Why hire people if you didn't have the start date confirmed with the company? And that's not all, you have to print, sign and mail back to them a bunch of documents and send it USPS Priority Mail. I completed that step and then received an email from the trainer weeks later that I had to resend ALL of the documents. Apparently he sent me the wrong documents to sign and print. WHAT!?! I don't have money to waste because your company is disorganized and due to their error I was terminated. If you choose to work for this company good luck you have been warned! Like they say, it's never the work, it's the people that are the problem. If the head is messed up the body will be too.

The LDCB reps were the worst to deal with! One rep that I dealt with was verbally and emotionally abusive. I reported this rep but Voicelog was so wimpy and afraid they would lose LDCB as a client they ignored my complaints. They are supposed to file a complaint with the client but nothing happened so for three years I was abusive by this one rep. There were a few other reps from LDCB that were abusive but not as severe as this one. Another client WGES had some abusive reps who did NOT know how to do their part of the verification process and would make all sorts of demands and talk to the customer when they were not allowed to. I had to fail the verification and the reps would abuse me. They would also try to verify orders with customers who could not speak English. I was let go a month ago with no reason. I got an email saying my contract was terminated. They have no phone number to call them and they will not respond when you email them. I was a good employee and I worked at least five to ten extra hours every week. When they were desperate to get somebody to answer their phones at 8pm on a Saturday night they would email or instant message me and I was always more than glad to help them. And they repay me but firing me without any notice and blow me off. The scheduling thing was a nightmare and my hours were cut off too. I spent the whole day at my computer waiting to get the email that would let me I could log in to pick me hours for next week. They might be going out of business!!!