PTO is accrued at a great rate, but you will never have time to use it because the work life balance is so poor. And when you do have vacation, your time away is not respected and you are constantly bothered and expected to be on email. Company turnover is increasing, yet nothing is changing. Upper management and Senior Leadership are more concerned with the bottom line than the toll it takes for their employees to reach it. Poor decisions on operations side and acquisitions team lead to the trickle down effect on site. Offices are understaffed, maintenance is overworked, and it takes entirely too many steps to do anything due to the number of systems that must be used. The on-boarding process and lack of training is truly concerning. You will be thrown out and left to survive—sink or swim. Training through online courses such as Grace Hill are not productive and people do not learn from them. There should be dedicated peer trainers for every position and people should feel supported every step of the way. Senior Leadership should also watch how they speak “at” those onsite. We are made to feel like we work for them, vs with them. We should feel like we are a team, all working towards one goal. Emails should never be sent to adults in all caps or bold and underlined. It is disrespectful and demeaning. All departments should support each other. I should not be made to feel as if I am bothering someone when I reach out to accounting for help. Aren’t we all working for the same company? Accounting should actually thank us Community Managers. After we have to set up vendors in Yardi and Compliance Depot, we then have to create the PO, scan in the invoice, sync the invoice to the PO, and then approve the invoice for processing. By the time we have spent hours paying bills, what is left? Clicking print for the check? It’s absurd. Offices are open on holidays: 4th of July, Labor Day, Memorial Day, MLK, etc.
