Waterton Reviews

Management, Management, Management. This Management team is a disgrace and the Company has an overall unethical element to it. What you have here is a Company that has WAY TOO MANY Managers, Directors, VP'S, President's, etc. Take a look at their Management Team on their website. There are 40 "FORTY" people listed with those types of positions, and that is not all of them. There are multiple layers with more Directors, Managers, etc. It is pathetic. This is not an international organization, and all that "Management" is completely unnecessary. Under those many high ranking individuals, you have the lower level individuals who do all, and I mean ALL, of the work...no matter how bright they are, what type of education they have, or how much experience they have. Somebody has to do it, right? And believe me, it won't be them and they will take COMPLETE advantage of you until you burn out without any initiative to change it. They will load you up until you have absolutely no work/life balance. Additionally, if you bring it up to them, express your concern, etc. this group of individuals will blame it on you instead of their ineptness towards management. You have individuals in Management that are non-degreed in the business functions they manage, have irrelevant experience in the functions they manage, etc. Furthermore, be ready to be verbally abused, or to go weeks without anybody really speaking to you. The organization's culture is very, very bizarre and pitiful. A LOT of big egos who do absolutely nothing and treat the others with disrespect. You will notice that a lot of these individuals in Management, etc. have been there for YEARS. Remember, the Company only started in 1995. All they know is the "Waterton Way" of doing things. If you stuck the majority of these individuals in another organization, they would be eaten alive by the wolves. They should stay where they are, because they would not stand a chance anywhere else, especially with their ineptness and behavior.

PTO is accrued at a great rate, but you will never have time to use it because the work life balance is so poor. And when you do have vacation, your time away is not respected and you are constantly bothered and expected to be on email. Company turnover is increasing, yet nothing is changing. Upper management and Senior Leadership are more concerned with the bottom line than the toll it takes for their employees to reach it. Poor decisions on operations side and acquisitions team lead to the trickle down effect on site. Offices are understaffed, maintenance is overworked, and it takes entirely too many steps to do anything due to the number of systems that must be used. The on-boarding process and lack of training is truly concerning. You will be thrown out and left to survive—sink or swim. Training through online courses such as Grace Hill are not productive and people do not learn from them. There should be dedicated peer trainers for every position and people should feel supported every step of the way. Senior Leadership should also watch how they speak “at” those onsite. We are made to feel like we work for them, vs with them. We should feel like we are a team, all working towards one goal. Emails should never be sent to adults in all caps or bold and underlined. It is disrespectful and demeaning. All departments should support each other. I should not be made to feel as if I am bothering someone when I reach out to accounting for help. Aren’t we all working for the same company? Accounting should actually thank us Community Managers. After we have to set up vendors in Yardi and Compliance Depot, we then have to create the PO, scan in the invoice, sync the invoice to the PO, and then approve the invoice for processing. By the time we have spent hours paying bills, what is left? Clicking print for the check? It’s absurd. Offices are open on holidays: 4th of July, Labor Day, Memorial Day, MLK, etc.