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Waystone (Ireland)

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Lovely people but disorganised structure - Anonymous employee Waystone (Ireland) Employee Review

2.0
26 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people in the office are nice and friendly

Cons

The company has such a disorganised structure that it’s hard to know where you stand. There are so many blurred lines which mean that you end up taking on duties that aren’t what you signed up for and not included in the Job Description. The management is all over the place and more often than not, your manager will be based in a different location and sometimes in different time zones completely which also makes communication trickier. From my experience there are a number of people here who have been part of the company for many years and they are the ones that remain and the rest just come and go. I found the ones that have been there for a long time feel so secure that they feel they can unfairly treat the others who haven’t been part of ‘the original crew’. I think the company’s growth has also impacted the employees negatively because the people at the top are so overloaded with work on mergers and growth that their team members suffer due to not getting a decent amount of time and guidance from their managers. I found my workload incredibly inconsistent varying from having nothing to do to then everything to do in short space of time. I was also promised progression and opportunities to grow which were bulldozed and discouraged in practice. IT guys are great but generally you’re going to get a very slow solution to the issue as there just isn’t enough of them to help everyone. Salary was also not in line with national average - it was quite far under.

Explore other reviews about Waystone (Ireland)

2.0
11 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Very friendly colleagues who care about doing a good job

Cons

No process documentation; internal teams can't align; impossible to get anything done.

6
1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

I suppose it is good if you are one of the overpaid Middle or Senior Management, as there is no accountability at that level. Almost fully remote could be a pro, but it is handled terribly and teams are crumbling around it - but it suits certain managers due to location.

Cons

Dublin office teams, and specifically some of the legacy Admin teams, are falling apart - massive brain drain and no real efforts to either keep people or replace them with new staff. Multiple people have left the company in tears, worn down - these are staff that could have excelled in a better environment. It is a worrying trend, but the priority appears to be to offshore work at all costs. Any former goodwill appears to be eroding fast - there was previously acknowledgement of milestones for staff, 5 years for example was seen as a big step in the company - now the senior management take no notice, people management has fallen off a cliff. Roles have 'expanded' at certain levels - as in people playing the game have got promoted while doing less work than what would have been expected when the place was run well. Managers 'promoted' into less responsibility - it really is who you know. Too many managers on 150k to 200k plus, treating it like a gravy train - no concern for anyone else or the career development of more junior staff.

2
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