Very little investment. Building is failing due to age but most, if not all are sticking plaster repairs. Everything is done on the cheap.
Recycling: rubbish is allocated recycling bins but then put in the same compactor and taken to landfill
Senior management have no idea how to manage yet they keep promoting the wrong people. There has been clear evidence of bullying and favouritism
Service to customers is ok but focus is always on profit. Countless data on profits and bonuses are displayed but hands on staff see little or nothing of any bonus.
Evidence of managers being offered several "team building" away days which must cost thousands of £'s yet working staff have no such invitations.
The place has gone down hill since new owners stepped in. It's my opinion and only mine that they seem to be asset stripping the company although I have no strict proof, just observations