Sales Representative - Anonymous employee Wireless Express Employee Review

1.0
21 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved my customers and working with technology all of the time.

Cons

I was lied to from day one. Commission structure was a grandiose lie if I ever saw one. It promises fair compensation, but when you add up all the decelerators (which are unavoidable even for the best of salespeople), you're left with virtually nothing. If you're promised ramp up for you first couple of months of employment, forget it. You'll never see it. You'll never have an actual day off from work because you're required to be constantly connected. The emails pile up, and upper management gets irritated if you don't respond when they want you too. Same with the constant district group chats that I had to finally mute because I wasn't sleeping because it kept going off when I needed to try to sleep. You're also required to be on calls every morning you don't meet certain goals. Early morning meetings at the stores are also frequent. The accessories that are kept in stock are terrible off brand crap or so overpriced with barely any leeway. Customers do not want to buy them, and stock constantly appears to be dwindling. Accessories that will actually sell are never kept in stock. You had to order them, and at the rate, people just go to amazon. Those are just some of the things. Goals, benefits,etc. There is so much more I could elaborate on. I've never felt more lied to by a place of business in my life.

Explore other reviews about Wireless Express

5.0
6 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Great Discounts on Phone Products, Advertising your Promotions and Services through getting FREE Business Cards!

Cons

Only working there 2 Days a Week.

1.0
12 Apr 2016
Recommend
CEO approval
Business outlook

Pros

There are no pros at all

Cons

I could literally write a book about all of the cons you will find at Wireless Express. Let me start off by saying that this is the worst company that I have ever worked for. The stores that they own are all NASTY, stained ripped carpet, smells, leaky roofs, grime covered bathrooms, displays from 35 years ago that are duck taped to keep them from falling apart, and thats just scratching the surface. Management is incredibly disconnected from what really happens in the stores. Goals are hard to hit especially in low traffic locations. EVERYTHING is marked up so high that you literally have to beg people to buy the crap. Promotions and raises are something that will never happen. While working for this company I went through 3 different store managers and I couldn’t even tell you how many sales reps and techs. Most of the people that they hire are completely unqualified and have no earthly idea what they are doing. Charge backs are something that happen quite often even when it is something out of your control. If you are planning on applying think again. I would rather work at the gas station than ever work for this company again.

4
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