Pros
Colleagues onboard are supportive and hardworking — teamwork is the main positive aspect of this job. Opportunity to travel and gain experience in aviation.
Cons
Promotions and career growth often lack fairness and integrity. Some crew are favored or promoted despite poor behavior or abusive actions. There have been concerning reports of inappropriate behavior, such as unsolicited messages or advances from certain trainers, which management has not adequately addressed. Crew from certain nationalities appear to be consistently favored — Romanian crew in Luton, Ukrainian, British, and Polish crew in Gatwick — creating resentment and a sense of injustice. Rostering and flight assignments are uneven, often putting extra burden on some crew while others get lighter duties. Management prioritizes metrics and numbers over fairness, effort, and well-being, which leads to demoralization and frustration. Work–life balance is very poor due to long duty hours, early starts, and minimal recovery. Important information is often shared only with favored crew, such as certain trainers and management crew friends who always seem to know about mystery clients or what factors influence promotions. This creates an environment of secrecy and favoritism, leaving others uninformed and frustrated. Sick leave policies feel punitive, adding unnecessary stress.