Caveat employee - Senior Technical Writer Wolters Kluwer Employee Review

2.0
1 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Large company, good benefits, opportunities for advancement if you change your specialty. They have worldwide offices and appeal to the highly skilled marketing person. They have a lot of little perks, like company-sponsored lunches and parties. Their health benefits are above average both in what is covered as well as out-of-pocket cost to employees. They have a fairly generous profit-sharing program, based on a percentage of annual salary. They only require a 37.5 hour workweek and pay most technical employees an annual salary. They offer 24 days of vacation (the parent company is Europe-based so they follow the European idea of lots of 'vacation' time) for new salaried employees.

Cons

Large company doesn't really feel loyal to employees, although they expect absolute loyalty upwards. They are currently in a situation where the parent company, Wolters Kluwer, is demanding a fairly high return on investment; the last year I worked there it was 18%, which is very difficult to maintain in their market segment. They have twice (and, I understand, yet again) cut positions or, in my case, out-sourced positions to fatten the bottom line to try to meet their goals. They also do not give very much feedback to employees regarding contemplated employment changes. For example, in December I was told my job was safe, and in January it was out-sourced.

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5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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