New Divisional Sales Manager is clueless and in over her head - Fired Account Manager Wolters Kluwer Employee Review

2.0
15 Aug 2009
Recommend
CEO approval
Business outlook

Pros

The product line for Tax and accounting research is very good. Content rich and complete. The new platform Intelli Connect could be good but was rolled out with problems

Cons

Expect to be a field sales rep in Texas for only three months. They hired a person who has only been with CCH for a year and 1/2. Her main concern is how she looks in front of Management. Calls once a week and threatens to fire you. Reminds me of that crazy girlfriend I had in high school. She has gone through 7 people is 4 months wow!!!!!! I understand it cost $25000 to replace an employee that's $175,000 of wasted money

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5.0
15 Jun 2026
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Pros

Great office culture Room for growth Long term potential

Cons

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4.0
24 Jun 2026
Recommend
CEO approval
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Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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